TERMS AND CONDITIONS
All bookings are for holidays only and must be secured by an adult over the age of 18 who is part of the holiday party
Written confirmation of bookings is always sent via email, it is the customer’s responsibility to check all information is correct and inform us of any changes.
Maximum accommodation occupancy of the Cottage sleeps 3 adults. If the customer exceeds these limits, they will be required to leave the cottage.
Full refund if you cancel 6 weeks pior to check-in.
If you cancel less than 6 weeks before the holiday there is no refund.
No refunds are given where the customer decides to leave before the end of their booking. If we believe that you have left early with no intention of returning, we reserve the right to re-let your accommodation. You will not be entitled to a refund and the balance will be deemed as a penalty charge.
Failure to attend on the booked dates will not be refunded.
If Regency Croft has to cancel a confirmed booking the deposit paid and any other payments will be returned in full. We accept no responsibility for any incidental or consequential loss that may arise due to the cancellation of a confirmed booking and our liability will only extend to the amount of deposit and fees already paid by the customer.
Bookings are not transferable to any other person.
Pillows, duvets & mattress protectors are provided as well as bedding and towels.
We respectfully ask customers to leave holiday accommodation the same way as they found them on arrival.
All breakages must be reported and paid for.
Regency Croft is a No Pets / No Smoking accommodation.
The owners cannot accept responsibility of any personal injury or loss/damage to persons and / or property however caused.
Parents or guardians are responsible for the safety and well-being of children in their charge.
Accommodation check-in is from 2pm on day of arrival and must be vacated by 10am on departure day.
Please inform us of any problems that occur during your stay as we regret that we cannot rectify complaints once you have left.
The owners reserve the right to deny access or eject any persons who in their opinion are in breach of booking conditions.
Whilst every care is taken to ensure that the details in this website are correct at time of being published, we cannot accept responsibility for errors contained therein or results thereof. We are not responsible to you for unforeseen events or matters over which we have no control.
Whilst we do our best to ensure that all offer information is up to date and accurate, very occasionally some advertised short breaks may not always be available on all the dates advertised. Please enquire when booking.
All online prices/bookings are subject to verification by the owners within 5 working days. In the unlikely event that a price/booking isincorrect or does not comply with booking conditions you will have the option of accepting an adjustment or cancelling without penalty.